Return/refund policy
The following general returns policy is applicable for all items sold through Nakinsights website :
in general, an item may be eligible for return or refund within the applicable return/refund window if it fulfils one or more of the following conditions:
Please note that the request has to be made within 48 hours of delivery in case of any of the issues mentioned above.
if paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Shipping policy
A nominal fee of $5 and $15 will be charged on all domestic (India) and world-wide orders respectively. The books have been issued for shipping in Batches and you'll be intimated upon purchase on your delivery schedule.
Upon shipping, on ideal conditions domestic delivery can be completed in 3-5 working days while international delivery will be completed in 6-8 working days under the shipping policies of the logistic partner that will be mentioned in the update email.
During busy times, such as holiday periods, there can be processing and shipping delays. Orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver.
Please refer to the shipping policies of DHL as the global shipping are being made via DHL.
Cancellation policy
You can cancel an order by sending us a request within 12 hours of placing the order to hello@become.team. After order has been shipped, it cannot be cancelled and the return policy mentioned is applicable.
Shipping Partners
Our aim is to deliver your order at your doorstep fast and safe. Towards this effort, we have partnered with multiple courier companies like FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex to give you an excellent shipping experience.